Cancellation Policy

Last updated September 1st 2016

100% refund up until 1 day prior to the game start

  • If there is a complaint from either party, notice must be given to Nowescape within 24 hours after the game start.
  • Nowescape will mediate when necessary, and has the final say in all disputes.
  • A reservation is officially canceled when the guest clicks the cancellation button on the cancellation confirmation page, which they can find in My Bookings > Cancellation terms